Frequently Asked Questions
How long does shipping take?
All orders are processed upon receipt. Delivery times vary based on location and freight carrier scheduling.
Are bathtub faucets included?
Faucets are sold separately unless otherwise stated on the product page.
Do freestanding tubs require professional installation?
We recommend professional installation for all bathtubs
What should I do if my order arrives damaged?
Please inspect your shipment upon delivery and contact us within 48 hours if there is any damage.
Can I return a bathtub?
Returns may be accepted on unused products in original packaging within the return window outlined in our Return Policy.